Notice on Data Collection

Orbita.al respects your privacy and is committed to processing personal data lawfully, fairly, and transparently. This notice explains what data we collect, why we collect it, how we use it, and what rights you have. This document has been prepared in accordance with Albanian legislation and general personal data protection standards.

1. Who collects your data?

The data controller is Orbita.al, an e-commerce platform operating in the Republic of Albania. For any questions regarding your personal data, contact us at: info@orbita.al

2. What data do we collect?

We may collect the following categories of personal data:

• Full name
• Billing or delivery address
• Phone number
• Email address
• Order and purchase details
• Payment information (through authorized payment providers)
• IP address
• Website activity (viewed products, clicks, preferences)
• Customer support communications

3. How is data collected?

Your data may be collected when:

• You create an account
• You place an order
• You complete forms on the website
• You contact us by email or phone
• Automatically through cookies and similar technologies
• From authorized partners such as payment processors or analytics providers

4. Why do we use your data?

Your data is used for:

• Processing and delivering orders
• Managing your account
• Communicating about orders and services
• Improving the platform experience
• Security and fraud prevention
• Marketing and promotional offers (where legally permitted)
• Compliance with legal and tax obligations

5. Legal basis for processing

We process your data based on:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• Your consent, where required

6. Who do we share data with?

Your data may be shared only when necessary with:

• Delivery and courier companies
• Payment providers
• Hosting and IT service providers
• Marketing partners (where permitted)
• Public authorities when required by law

We do not sell your personal data to third parties.

7. How long do we keep data?

We retain data only as long as necessary for:

• Providing services
• Legal compliance
• Accounting and invoicing
• Resolving disputes
• Platform security

8. Your rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of data where applicable
• Restriction of processing
• Objection to direct marketing
• Withdrawal of consent
• Data portability where applicable

To exercise these rights, contact us at info@orbita.al

9. Cookies

Orbita.al uses cookies for functionality, analytics, and personalization. You can manage them through your browser settings.

10. Security

We apply technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Changes to this notice

This notice may be updated from time to time. The latest version will always be published on our website with the updated date.

Last Updated: 14/04/2026
Contact: info@orbita.al